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QCN Ltd
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Process Management
"The consultants were required to develop interactive workshops to improve the dynamics and performance of our project teams. They responded very well to feedback and continually refined the programme to meet our needs. We were very satisfied with the outcome - we have seen a significant improvement in the effectiveness and motivation of the teams. We followed on with some leadership development workshops and these have really made our people re-examine their leadership styles as well as find practical ways to deal with the issues they face in their day-to-day business.
The consultants are good listeners and I feel very confident that their flexible approach to training will be of benefit to any organisation"
(Niamh O'Connor, HR Manager, Shannon Aerospace, Ireland)

Our consultants will work with your leaders to:

  • Build the process model
  • Train and coach process owners
  • Map processes
  • Train process teams
  • Establish process measures and monitoring techniques such as SPC
  • Validate measurement processes with gauge or attribute R & R studies
  • Apply process preventive and corrective techniques such as FMEA, Poka Yoke, 8D.
  • Audit the process using the powerful "Quantum Audit"
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Total Quality Management - TQM - Six Sigma - ISO9000 - ISO14001 - ISO16949 - QMS - Lean Manufacture - Leadership Training - UK